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Privacy Policy

Last Updated November 1, 2014

Questions regarding this Privacy Policy should be directed to info@pracrea.com.  .  Alternatively, please contact us by mail at Pracrea, Inc. -- Privacy Statement, 1735 North First Street, Suite 247, San Jose, CA 95112 or by telephone at 408-573-1210.

Pracrea's Privacy Statement

This Privacy Statement covers the website http://www.pracrea.com (the “Site”).  By accessing, using or registering with the Site, you accept and agree to this Privacy Policy.  Pracrea, Inc. (“Pracrea”) provides a variety of online services for commercial real estate professionals, buyers and sellers.  Pracrea values your privacy, feedback and candor very highly. Any user information we collect is considered private and we do not use it or share it except as permitted herein, without the user's permission.  We use this personal information at Pracrea to provide the best quality service possible.  This Privacy Policy summarizes Pracrea's protection and use of any personal information provided by visitors to the Site.

This policy does not apply to any public area of the Site or services.  In the event you submit personally identifiable information to contact another member, contact a lister about a listing, create a listing, alter or add a profile, or add a contact on a listing such information becomes publicly available and Pracrea is not responsible for the personally identifiable information you choose to submit to these services, forums, listings, or persons.

Information Collected by Pracrea:

Pracrea collects user information from several areas of the Site including registration; products; business services; the adding and editing of property listings; the adding and editing of profiles; email forms; and any surveys or contests that Pracrea may sponsor.  Pracrea collects individual user search activity for statistical, archival, and business purposes.  Pracrea collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes.  Pracrea may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer.  This is required by Pracrea services to provide automated features. 

Use of Information Collected:

Collected information helps Pracrea better understand its users' needs in order to improve its product and service offerings. Email addresses are used to communicate with members, or for promotional emails and for site administration purposes. Users may be deleted from email lists at their request. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service, if the user has opted to receive such communication. User search activity is collected and analyzed and may be utilized by Pracrea in the aggregate or in the abstract for a variety of business purposes. Financial information is used to bill users for products and services purchased. Within Pracrea, only accounting managers have access to the credit card account information. This information is not shared with anyone outside of Pracrea. IP address and cookie log data is analyzed to better understand traffic flows and user preferences. Pracrea may retain the data it collects indefinitely. You may have your personal information deleted or deactivated by sending an email to_contact@pracrea.com.  You may be asked to confirm your identity. You will receive a response within 10 business days.

Use of Email Tools:

You may NOT use any tools, products or services we offer on the Site to send spam (i.e. unsolicited commercial email) or otherwise send content that would violate Pracrea's Terms and Conditions. We may monitor, track or save the use of this feature, but will be under no obligation to monitor, track or save these email messages sent from tools, products or services provided by the Site. If you send an email using the tools, products or services offered by the Site to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send your friend a one-time email inviting him or her to visit the site. Pracrea stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not rent or sell these email addresses of un-registered users.

Shared information:

Though Pracrea makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on the Site.

Pracrea shares member information in the following areas on the site:  Transaction Process. When a member enters a sale or lease listing in the Site, listing contact information is also entered. During this process, the listing submitter is able to view other members' contact information when he adds another contact beside himself to the listing. In addition, members searching Pracrea can view contact information (name, email and phone number) when they view a property listing profile. Pracrea allows users to share contact information with one another via the Site. With the Site users can save their property search criteria to have information about properties that match the specified criteria emailed to them. When selecting this type of service from the Site, users are given the option of releasing their contact information to other users who have property listings that match their criteria. This contact information is then shared with the users who have property listings that match the buying or leasing criteria. Unless required by law as detailed in this section or a user specifically takes action as discussed in this paragraph, Pracrea does not share individual user search activity information and such activity information remains private to the individual user and to Pracrea. The Site users agree to share their contact information and allow all Pracrea users to view their contact information via the Site or via links made available to users on a listing or in an email. Pracrea users who do not opt out of this service during registration with Pracrea (or anytime thereafter) also agree to share their contact information via the Site.

Pracrea shares information with its partners for the purpose of providing related services in which we deem our users have interest. The use that Pracrea's partners make of customer information will not exceed Pracrea's use of the data. Key billing information (such as credit card number, expiration date and dollar amount) gathered from users making online purchases of products or services is shared with VeriSign, our credit card processing partner, in order to authorize charges to the credit card. Pracrea also uses third party providers to perform email and postal mailings on behalf of Pracrea, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose.

Pracrea does not rent or lease user information to any third party, except as disclosed here. From time to time, Pracrea may obtain information (such as electronic mail addresses) from third party providers. It is our goal to only contact individuals who we believe may have a legitimate business interest in Pracrea based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While Pracrea endeavors to work with other sites and companies with a similar respect for user privacy, Pracrea cannot be responsible for the privacy practices of other sites.

Please be aware that in the event Pracrea merges with a third party, or in the event all or substantially all of Pracrea's assets are acquired by a third party, customer information, including personally identifiable information, will be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if Pracrea for its own business needs, desire to use the personally identifiable information for another purpose, you will be notified prior to the information being used for a new purpose, and you will have the opportunity to opt out of such new use of your personally identifiable information.

Security of personal information:

Pracrea's clients and their personal information are considered to be Pracrea's greatest asset and thus their privacy is treated with the utmost regard and respect. Pracrea takes every reasonable precaution to secure personal information within both its computers and its physical premises.

The security of your personal information is important to Pracrea. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). [To learn more about SSL, follow this link http://www.verisign.com].

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at contact@pracrea.com.

Cookies:

Cookies are used on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "help" files.

If you select the "Remember Me" function on the web site, we will store a persistent cookie on your hard drive which allows you to bypass the login requirement each time you access the site. Additionally, we use a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site.

We do not store in persistent cookies any personally identifiable information you submit while on our site.

Due to the functionality provided by our site, the use of cookies is required. If you reject cookies, our site will not perform properly.

Third-Party Advertising Companies

We use third-party advertising companies to serve ads when you visit our Web site. The third-party advertising technology that we use on this Web site uses information derived from your visits to this site to target advertising within this site. In addition, our advertisers may use other third-party advertising technology to target advertising on this site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed your browser. In addition, we may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our Web site. To "opt-out," please click here or visit http://www.networkadvertising.org/consumer/opt_out.asp.

Testimonials:

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial. To request removal of your personal information from these testimonials, contact us at contact@pracrea.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Messaging

Provider IS NOT AND WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY MESSAGES OR POSTINGS.

Except as provided herein, Pracrea will not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content outside of Pracrea and its controlled subsidiaries and affiliates without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities. Please note that information that you voluntarily make public in your user profile, or which you disclose on forums, discussions boards or by posting comments will be publicly available and viewable by others. 

We may access, disclose and preserve personal data, including your private content (such as the content of your instant messages), when we have a good faith belief that doing so is necessary to: comply with applicable law or respond to valid legal process from competent authorities, including from law enforcement or other government agencies; protect our customers, for example to prevent spam or attempts to defraud our users, or to help prevent the loss of life or serious injury of anyone; operate and maintain the security of our websites, products and services, including to prevent or stop an attack on our computer systems or networks; or protect our rights or property including enforcing the terms governing the use of our websites, products or services – however, if we receive information indicating that someone is using our products to traffic in stolen intellectual or physical property of Pracrea, we will not inspect a customer’s private communications or documents ourselves, but we may refer the matter to law enforcement.

Document Center

Document Center access will only be granted to a user that signs a Non-Disclosure Agreement (“NDA”). The terms of the NDA will govern information shared through the Document Center. 

Opting-out, editing, updating or deleting personal information:

Pracrea utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant Pracrea the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes Pracrea determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. Pracrea will use best efforts to honor customers request to opt out of marketing messages, but under no circumstances will Pracrea have any liability for sending any email to its registered users/customers.

Users who do not wish to receive marketing emails including Pracrea Promotional Emails, or Sponsor Emails are requested to contact Pracrea Client Services via email, or select the opt-out option by deselecting the email option from their member profile. We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. Pracrea occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some web site features.

You may correct or update your personally identifiable information by making the change on your member profile page.

Subscriptions will automatically renew using the Customer's current credit card account number unless Customer cancels their subscription on the Pracrea Web site at contact@pracrae.com three (3) days prior to the renewal date to cancel such subscription. All cancellation requests will be processed within five (5) business days. Once the cancellation is processed, a confirmation email will be sent via the customer's email account on record with Pracrea. If Customer has a question about a cancellation, Customer should contact Pracrea Client Services at contact@pracrea.com.  The Company reserves the right to change its fees or billing methods at any time. The Company will provide timely notice to the affected Customers of any such changes.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@pracrea.com We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification Procedures:

Pracrea may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice (including via fax), or through posting of such notice on our website, as determined by Pracrea in our sole discretion. Pracrea reserves the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification as described herein. Pracrea is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. We recommend that you add info@pracrea.com to your email address book to help ensure you receive email notifications from us.

Changes to this Privacy Statement:

If Pracrea decides to change its privacy policy, we will post those changes to this Privacy Statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Pracrea reserves the right to modify this Privacy Statement at any time, so please review it frequently. If Pracrea makes material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.